TELESOFT
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e-CRM
Know the CRM application
that will meet all your needs by providing a common platform to interact with
your customers. | | | |
TELESOFT
Greeter
Provide
a personalized attention to customers and prospects in branches or agencies. |
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| Integration:
Integration with transactional systems enables operators to display every customer's
history and situation on their screens and make easier the trade of goods and
services that best meet their needs.
Centralization:
Unified database of customers and prospects including their consolidated history
available to all the different areas (Customer Management Center, Collections,
Customer Care) providing an overall view of every contact at all times.
Customer
History Unification:
DiHaving a record
of the data on every contact made between the customer and the company. The operator
will accurately handle the communication with the customer. |
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| Data
Quality Improvement:
Being able to ensure the quality
of names, addresses and telephone numbers and a high commercial operations productivity..
Ensuring your data security:
Outlining specific profiles for each user type and setting audit checks with the
capability of monitoring any changes made.
Building
customer loyalty:
Knowing your customers and prospects
better enables a strong link whereby you can foresee their needs and effectively
keep a long-term relationship between your customers and your company.
Increasing
productivity:
Optimizing the sales force and reducing goods
and services placement costs by means of sales force automation and customer care
service.
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TELESOFT
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| Know
our suite of modules. | | |
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